Return & Exchange Policy

New & Used Textbooks may be returned for a 100% refund under all of the following conditions:

-       The book is returned within the first week of the Fall or Spring semester or within first 3 days of the Summer semester. The last day for a refund is listed on the bottom of the sales receipt.

-       The book is in the original condition it was purchased in- shrink wrap must be intact & packages unopened.

-       The sales receipt accompanies the returned book.

After the return deadline, documentation (of dropping the course or withdrawing from the University) is required to return a textbook. The book must be returned within 48 hours of the drop or withdrawal, in original purchase condition, with receipt and drop/withdrawal documentation.

Defective textbooks are always exchanged for duplicate texts.

The following items are non-refundable:
1. Course Packets/Copyrighted materials
2. Open shrink wrapped items.
3. Study aids and reference materials
4. Software and electronic devices and media are non-refundable if open

General merchandise (supplies, clothing, etc.) and Trade books may be returned for a full refund within 5 business days after purchase. Lab coats are non-refundable.

Returned merchandise must be accompanied by a receipt and should be in salable condition.

Defective merchandise may be exchanged for like items only unless manufacturer guidelines indicate otherwise.

Store credit will be issued for all check purchases.

The UIC Bookstore/ UIC Medical Bookstore reserves the right and responsibility to refuse any refund where there have been an abuse of the above policy.